AML Compliance
Identity verification
Last updated: 15 April 2026
We are legally required to verify your identity and address before activating any service. This obligation arises under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended), the London Local Authorities Act 2007, the Economic Crime and Corporate Transparency Act 2023, and standard Know Your Customer (KYC) guidelines.
Important Notice
This is a legal requirement under UK AML legislation and applies to all address service and company formation clients. Your account will not be activated until valid ID verification and full payment are received.
How to verify your identity
We use Simplified ID, a fully regulated and secure third-party identity verification provider.
Download the Simplified ID app
Available on iOS and Android app stores.
Upload your ID document and complete a facial recognition check
Follow the in-app process: photograph your identity document, then complete a biometric facial recognition scan. The process is straightforward and usually takes just a few minutes.
Verification sent to us securely
Once complete, your verification is submitted to us automatically and securely.
Is your information secure?
Yes. Simplified ID is a globally recognised and trusted provider of digital identity verification services, operating to the highest security standards. Your documents and biometric data are processed exclusively within their secure, certified platform and are never stored by us.
ISO 9001:2015
Quality Management Systems — Cert No. #00389
ISO 27001:2022
Information Security Management — Cert No. #00389
To learn more about how we handle and protect your personal data, please refer to our Privacy Policy.
Proof of Identity
The following documents are accepted as valid proof of identity:
Valid Passport
Must not be expired. All pages with information must be clearly visible.
UK Driving Licence
Photocard only. Provisional licences are not accepted.
Proof of Address
We will first attempt to confirm your address electronically using a secure eKYC system. If electronic verification is not successful, we will ask you to submit one of the following documents dated within the last 3 months that clearly shows your name and current residential address:
Bank Statement
Preferred option
Utility Bill
Gas, water, or electricity only
Council Tax Bill
Current year's bill
Mortgage Statement
Recent statement
TV Licence
Current licence document
Landline Phone Bill
Mobile bills not accepted
Who needs to provide ID?
The individual purchasing or instructing the service on behalf of the business.
All directors of the company or LLP must be verified, regardless of their shareholding.
All shareholders or members who hold more than 25% of shares or voting rights in the company or LLP.
Anyone who will receive or have mail forwarded to them through our address service, even if they are not a director or shareholder.
Important Notes
- Names must match your account and company records exactly
- Proof of address must be dated within the last 3 months
- All documents must be in English or accompanied by a certified translation
- Personal data is processed in accordance with our Privacy Policy
- Do not crop, black out, or tamper with any part of a document
- We may request additional identification, supporting documents, or clarification at any point — including after initial verification — to ensure full compliance with UK AML regulations and guidance from our supervisory authority. See clause 9.2 of our Terms and Conditions for further details.
Questions about ID verification?
Contact us if you're unsure about your documents.